Boardwalk
Virginia Beach, VA 23451
Mon-Fri, 9am-5pm
Helpful answers to some of the questions customer's most often ask
We want you to be 100% happy with every Joie product you buy. And so returns are absolutely possible!
You can return any unused Joie product (except service parts & accessories) in its original packaging within 30 days of purchase for a refund, subject to management's approval. The only acceptable reasons for return are: Factory Defect and Missing Items/Parts,
Our price-match guarantee is to assure you that you will always buy Joie products at competitive price points. When you're shopping online, if you find any authentic Joie product at a lower price than our website's, write to us and we will match it!
We are as eager as you are! We do our best to process your order and dispatch it within 24 working hours.
Depending on your location, the order will reach you within 3 to 14 working days.
